Service
Technical Standard Support
Service line for vessels in operation: +47 96 00 57 99
Emergency support
See contact details in your agreement
Note! Vessels outside of warranty period and without a service agreement will be billed for time spent on any services.
At ZEM, we ensure that vessels equipped with our electric and hybrid propulsion systems receive the highest level of support. Our Service Department will help you to keep your vessel running at peak efficiency.
Standard telephone support
If your vessel is under warranty or you have a service agreement with ZEM, our telephone support team is here to assist you.
Free access to our technical service line +47 96 00 57 99 during business hours: 08:00–16:00 CET, Mon-Fri, excluding Norwegian holidays.
Any service calls for boats outside of warranty and without a service agreement will incur charges. Billing rate for these calls: NOK 1,990 per hour.
Holiday opening hours in telephone support:
Closed: 24, 25, 26, and 31 December, and 1 January
Reduced hours: 29, 30 December and 2 January: 09:00–15:00
If your request is urgent during this period, please send an SMS to +47 96 00 90 29.
Emergency support
Available outside business hours for a fee. Find the contact details in your agreement.
Yearly Maintenance Service
Ensuring Peak Performance, Year After Year
Keep your ZEM-powered vessel running at its best with our proactive yearly maintenance service. Designed to maximize efficiency and longevity, our expert team performs thorough an annual inspection to ensure regular maintenance of critical vessel components, including the battery system, engines, navigation equipment, and essential upkeep to prevent issues before they arise.
Need to book your Yearly Service?
Contact us at support@zem.no, and let our specialists handle the rest!
If you don’t have an active agreement, please leave your contact details, and we’ll get back to you as soon as possible.
We’re here to ensure your vessel stays operational with expert guidance when you need it!
